Contains a long list of what they term as 'standards'.
Whenever you're doing something more than once there should be a standard. SSW standards manage our coding, project management, email and phone communication. However, we don't follow them blindly. If someone suggests a better way of doing something, then we change the standard.
That was really ineterestin.. esp "Rules to better teams". I think it really helps in building a good team.
Ann.